Quality management guides our processes

Our service portfolio ranges from quality planning through continuous improvement processes to supplier quality assurance and task force jobs on the workpiece, the product or in the field. Our methods are characterised by forward-looking, future-oriented planning. For our customers, we ensure reliability and guarantee fast responses, both on a regional and international level. Wilhelm Herm. Müller is certified according to ISO 9001: 2015.

Precision and reliability

Quality is our highest priority and an integral part of our company principles. “Zero mistakes” and the greatest possible production precision are ambitious goals that we strive for with each individual product and in serial production. We comply with any technical, economic and scheduling agreements precisely and on time.

Our approach is solution-oriented

We know our customers’ development processes and approach our tasks with skill and pragmatism. With a focus on solutions, we ensure that our customers’ products achieve a high quality standard. Our experienced experts and professionally trained employees use their expertise wherever it is needed. Our services are complemented by the extensive engineering know-how and readily available specialists of our excellent partner network.

Do you have questions?

We would be glad to advise you on your specific product requirements.

Each employee is responsible for our high quality

All of our employees are obligated to maintain our high quality standards and take responsibility for their work accordingly. Continuous training and integration of all process participants in the quality management process ensure that our customers receive perfect results. At Wilhelm Herman Müller, precision is not just limited to all the employees in production and order processing, but extends to our entire organisation. Another focus area of our company is flawless support for our customers through supply management.

The foundation of our quality management

Quality assurance as an integral part of our production processes

Continuous improvement of our products and work processes

Customer-focused organisation and sales support

Continuous review and optimisation of processes

Integration of employees into quality management

Supplier relationships for mutual benefit